This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service. It also explains your privacy rights and how applicable law protects you.
We use your Personal Data as described in this Privacy Policy. Where applicable law requires consent for a particular use, we will request it separately.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
- Company: Refers to Doitsu – The German Language Institute, referred to as "the Company", "We", "Us", or "Our".
- Cookies: Small files placed on your computer, mobile device, or other device by a website to store information about your browsing activity.
- Country: The country associated with your enquiry, whether selected by you or inferred from your time zone where possible.
- Device: Any device that can access the Service, such as a computer, cellphone, or tablet.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Service: Refers to the Website.
- Service Provider: Any natural or legal person who processes data on behalf of the Company.
- Third-party Social Media Service: Any website or social network, such as Instagram, Facebook, or WhatsApp, through which a user can contact us or interact with the Service.
- Usage Data: Data collected automatically through the use of the Service or its infrastructure.
- Website: doitsugermanlanguageinstitute.com
- You: The individual accessing or using the Service, or a legal entity on whose behalf the Service is accessed or used.
Collecting and Using Your Personal Data
Types of Data Collected
While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include:
- Your name
- Phone number
- Email address, if provided
- Country, region or state, and city
- Your time zone and country code, where available
- German level or course of interest, from A1 to C2 or Ausbildung
- Preferred learning mode, online or offline
- Any optional remark you include with your enquiry
Usage Data
Our hosting and service providers may process technical information such as your IP address, browser and device information, and request timestamps to deliver and protect the Website. We do not currently use a website analytics service in this application.
The location selector reads your browser time zone to suggest a country. If that time zone does not identify one country, it may request a country estimate from ipapi.co. In that case, your browser connects to ipapi.co and that provider may receive your IP address. You can still choose your country manually.
Use of Your Personal Data
The Company may use your Personal Data to:
- Provide, maintain, and monitor the use of our Service.
- Respond to your enquiry and contact you about the courses, admissions, batch timings, or fees you ask about.
- Help you choose the appropriate German course, including A1, A2, B1, B2, C1, C2, and Ausbildung programs.
- Manage your requests and respond to questions or counselling requests.
- Operate, maintain, and protect the Website and our enquiry services.
Sharing of Your Personal Information
We do not sell your Personal Data. We share it only as needed to handle your enquiry, operate the Website, or comply with the law. This may include:
- Enquiry and email providers: Enquiry details may be stored in our website systems and sent to our enquiry-management provider and email provider so our team can respond.
- Google reCAPTCHA: If enabled, the reCAPTCHA service processes information needed to determine whether a form submission is likely automated.
- ipapi.co: If the location selector cannot infer a unique country from your time zone, it may request a country estimate from this provider.
- For legal reasons: When required by applicable law or in response to valid requests from public authorities.
- With your consent: For another purpose that you have agreed to.
Retention and Security
We retain enquiry information in our website systems and enquiry-management systems for as long as reasonably needed to respond to and manage the enquiry, maintain business records, and meet legal obligations. Copies may also remain in email or service-provider backups for their applicable retention periods.
We use reasonable measures to protect information, but no method of transmission or electronic storage is completely secure.
Tracking Technologies and Cookies
This Website does not currently use its own analytics or marketing cookies, and it does not provide a cookie preference banner. Third-party services used by the Website, such as Google reCAPTCHA when enabled, may use cookies or similar technologies under their own privacy policies.
You can manage or block cookies through your browser settings. Blocking third-party cookies may affect third-party features such as reCAPTCHA.
Third-Party Links
Our Service may link to third-party websites and platforms, including Instagram, Facebook, and WhatsApp. We do not control their content or privacy practices. Please review their respective privacy policies before sharing personal information.
Children's Privacy
We do not knowingly collect Personal Data from children under the age of 13. For students under 18, enquiries and admissions should be made with the consent of a parent or guardian. If you believe a child has provided us with Personal Data, please contact us.
Your Rights
You may request access to, correction of, or deletion of the Personal Data we hold about you, subject to applicable law. You may also withdraw your consent to communications by phone, email, or WhatsApp where applicable. To exercise these rights, please contact us using the details below. We will respond within a reasonable time and in accordance with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date and will take effect when posted, unless otherwise stated.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact Doitsu – The German Language Institute.
